Frequently Asked Questions
How to buy a canoe?
Option 1) From Your Local Dealer
We stock our distribution with canoes and kayaks, where you can choose from the models and colors they have available. You can also make a custom design order with your local dealer, order parts, inquire about repairs and warranty etc. All our dealers are like family to us, for the most part, we have been working with them for many years and they are pillars in the canoe communities they represent.
Option 2) Browse the OIS and Claim a boat
The Ozone Inventory System, OIS, houses all our canoe inventory. You can view existing inventory and isolate by model and location. If you have the capacity to pick up at that location, make a claim and we will contact you with payment and pickup information.
You can also design your own canoe and have it shipped to you. Keep in mind that direct shipping is not always available and the best option is to ship to the distributor, which is free to you.
What’s the best canoe for me?
Ozone offers three competing brands – Kai Waa, Puakea Designs and Mike Giblin Canoes. Within each line there are different models that correspond to the size of the paddler and the size of the conditions that you paddle in. Generally, the bigger you are, or the conditions where you paddle are, the larger the canoe. However, many larger paddlers have skills to make smaller canoes work for them and vice versa, so it is best for your to test yourself.
The Kai Wa’a line from smallest to largest is: Scorpius XS, Scorpius XM, and Scorpius. Puakea Designs is currently offering the Ehukai and Kahe Kai. The Ehukai is a canoe designed for all around conditions and lighter/smaller paddlers. The Kahe Kai was designed for bigger paddlers.
The Mike Giblin Canoes features the Hurricane and the larger Storm. A paddler whose weight borders between two models can differentiate based on the conditions he is likely to paddle in. Once you’ve narrowed it down to two or three models we strongly recommend taking them out on the water to see for yourself.
What settings should I use to rig my canoe?
The distance between the ama and the canoe, the height of the ama, and the trim of the ama can all be adjusted when rigging your canoe.
The settings where the iakos enter the canoe adjust the distance between the ama and the canoe. Moving the ama away from the canoe will make the canoe more stable. Rigging the ama closer will give the paddler more control over the ama. An experienced rough water paddler will prefer it closer while a novice or flat water paddler will prefer it rigged out.
The settings where the iakos enter the ama control both the height, and the trim (nose up or down) of the ama. A heavier paddler will want the ama higher because the canoe will ride lower in the water. Conversely, a lighter paddler will want the ama lower. The deeper the iako is inserted into the ama the higher it will be.
Setting the trim of the ama is about personal preference. Start with even settings in the front and back, and then experiment to see what you prefer.
I have a problem with my canoe. What should I do?
If your canoe is in need of repair and you are looking for someone to work on your canoe, try calling your local dealer (see our dealer locator page). For answers to common repair questions see our Documents section. If you need parts for your repairs, you can contact your local dealer or Ozone directly at support(at)outriggerzone.com.
Do canoes and kayaks come with a Warranty?
We will repair or replace any defective items for one year from the purchase date. Each of our dealers works with a qualified repair shop. In the event of a defect, the customer can take the canoe to the shop, and the cost of the repair will be paid by Ozone. If a repair will result in a significant reducution in quality of performance or cosmetics, Ozone will replace the canoe. This warranty does not apply in the following circumstances:
- Damages due to normal wear and tear.
- Damages due to rough handling, improper care and maintenance, incorrect rigging, or impacts.
- Damages from breaking waves.
- Repairs performed by unauthorized repair shops will not be covered without prior consent.
What are the color codes of the canoes & kayaks you build?
We use Marine Polyurethane paint using the RAL color system. If you take the color code to your repair shop or paint depot, you can get the match.
* We no longer provide paint pens or spare paint, as the paint expires quickly in transport or storage.
How to replace push-pins in Iako
- First you need to push the pin out of the hole so that the spring pin is inside the Iako.
- At this point usually you can tap the Iako on the ground when you hold it like a cane. The pin should come out to the opening at the end of the Iako. You don’t have to tap really hard.
- If the pin does not come out a coat hanger or screw driver to grab it and pull it out easy enough.
- Insert the new pin through I’ako openning. slide it in and push it with a tool ie: Screwdriver etc.
What is the ProModel?
The Pro Model is an ultralight layup with hardware and paint modification that comes with AMC cover and multiple rudders. The paint is standardized brushed carbon primer, we do not add custom graphics or colors to the ProModel.
Learn more here: https://outriggerzone.com/products/oc1/promodel/
How to determine version of Hurricane OC1?
Version 1: Above deck with T-plate
Version 2: Has cover plate with 2 screws
Version 3: below deck with T-plate
How to replace Venturi cover?
1. Remove old venturi covers. The best tool is a thin razor blade. The glue to attach the drain cover from the factory is soft to make it easier to remove. Lightly slice between the boat and the venturi cover while being careful no to cut into the boat. This means go slowly and saw the razor blade with small strokes.
2. Once the venturi cover is off, you need to remove the old glue so that the new venturi will have a flat surface to bond to. Scraping with a razor blade is ok. If you scratch some paint off, not to worry but be careful to not cut into the carbon. Sandpaper also works well. Liquid cleaners like Goo Gone do not work on this type of glue. Do not use heat to remove the glue.
3. Once you have a clean surface, dry fit the new venturi covers. Make sure the open end of the venturi cover is well behind the hole in the footwell, the farther the better. Make a pencil mark around the cover. Remover the cover and place tape along the pencil mark to keep your boat clean from oozing glue.
4. Glue: Gorilla glue (water curing version/non-water curing version both ok) 30-minute epoxy glue both work well. You will also need some 3m painters tape for holding the Venturi cover in place while the glue cures.
5. Mix and apply the glue to BOTH SURFACES ONLY where you need to attach the venturi to the canoe: Do not fill up the venturi with glue!!! I suggest you use a popsicle stick or similar to apply glue to the correct place. LESS IS MORE in the step!!!!! You really want very little to ZERO ooze out paste the edge of the Venturi.
6. Once in place and glued, put tape over the venturi cover and hull with tension to hold the venturi down and in position.
7. In 1 hour come back and remove the tape and clean any ooze with a razor blade.
8. Make sure the hole from the footwell is not blocked by the glue.
How to replace Velcro Strip for OC1 or OC2 Seat?
Use contact cement to attach velcro strip to canoe. Barge brand is best. Most Ace or True Value hardware stores stock.
Notes from Ozone Production Manager:
Barge cement is a dry to dry contact cement, it’s not intuitive. There are many videos on Youtube on how to glue things together with contact cement.
Most important is for both surfaces to be clean & dry, from salt, dirt, and sand. Wash thoroughly with soap & water (citrus cleaner is best and will not damage canoe), let dry (foam will take about 24 hrs to dry well). Scuffing up the surface lightly may help a bit too. Otherwise, apply as directed on the package of Barge Cement.